Privacy Policy

At Votely.me, we believe that privacy is a fundamental right. This Privacy Policy outlines our commitment to protecting your personal information and explains how we handle data within our AI-driven customer feedback platform.

1. Data Collection Practices

1.1 Business Owner Registration

For business owners who register with Votely.me, we require minimal essential information:

• Full Name: The name of the account holder for identification purposes
• Email Address: Primary contact method for account management and communications
• Secure Password: Encrypted credential for account access protection

1.2 Customer Feedback Collection

Complete anonymity is the cornerstone of our platform. When customers provide feedback through our QR code system:

• Zero personal identification is requested or stored
• No contact information is required from reviewers
• No demographic data is collected
• No behavioral tracking occurs
• All feedback remains completely anonymous

2. Purpose of Data Usage

2.1 Business Account Management

Your business account information serves the following purposes:

• Account creation and authentication
• Dashboard access and management
• Essential service communications
• Technical support provision
• Platform security maintenance

2.2 Anonymous Feedback Processing

Customer reviews are processed exclusively for:

• AI-powered business improvement recommendations
• Aggregated performance analytics
• Customer satisfaction trend analysis

3. Security and Protection Measures

We employ comprehensive security protocols to safeguard your information:

• End-to-end encryption for all data transmission
• Advanced password hashing and storage
• Regular comprehensive security assessments
• Strict access controls and authorization protocols

4. Data Sharing and Third-Party Disclosure

We maintain strict control over your personal information and do not share it with external parties, except in the following circumstances:

• Legal obligations requiring disclosure
• Protection of platform integrity and user safety
• Explicit user consent for specific purposes

5. Data Retention Policies

Business Account Information: Retained for the duration of your active account and as necessary for service provision.

Anonymous Customer Feedback: Preserved indefinitely to maintain comprehensive analytics and historical insights.

6. User Rights and Control

As a registered business owner, you maintain full control over your data with the following rights:

• Complete access to your stored personal information
• Ability to modify or update account details
• Option to permanently delete your account and associated data
• Control over non-essential communication preferences

7. Cookie and Tracking Technology

Our platform utilizes only essential cookies for:

• Session management and authentication
• Core website functionality

We strictly avoid any form of tracking, analytics, or behavioral monitoring cookies.

8. External Service Integration

Our platform may utilize third-party services for essential operations such as hosting infrastructure and security systems. All such services are bound by strict data protection agreements and their respective privacy policies.

9. Age Restrictions and Protection

Votely.me is designed for business use and is not intended for individuals under 13 years of age. We do not knowingly collect or process personal information from children under 13.

10. Cross-Border Data Processing

Your information may be processed in various global locations. We ensure that all data processing complies with this Privacy Policy and maintains appropriate security standards regardless of location.

11. Policy Updates and Modifications

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through platform notifications and updated timestamps.

12. Contact Information

This Privacy Policy is legally binding and applies to all users of the Votely.me platform effective from the date specified above.